FEATURED BOOK / DVD COMBO:
Social Intelligence Skills for
Government Managers
Skills for Strengthening and Maintaining a Strong Personal Relationship

Managers often receive training on “how to get the job done,” but not necessarily how to get along with people effectively.  More important, they haven’t been trained in how to get supervisees to comply with requests (especially requests that the supervisee may not like or agree with) or deal with conflict (which is bound to arise at some point in time).  This book presents skills – not “shoulds” or “oughts” – but practical, applicable skills that are immediately useful.  It is not designed to take issue with the fundamental management skills you have or that you receive from the mentoring of more experienced supervisors or officers.  It is designed to compliment both of those.  It will add to your current skills so that when you choose to use them, they will be there for you..

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