Description
Law Enforcement Officers spend much (if not most) of their time interacting with people – and each other. Traditionally, law enforcement officers have been trained to keep the peace, but not necessarily to get along with people effectively. The basis for most of the training has been around the technical and functional aspects of the job such as report writing and developing policy and procedural knowledge. Skills training is usually reserved for the safety aspects of the job such as self-defense and firearms training. While these are obviously legitimate areas for focus, the training often does not take into account the fact that law enforcement officers spend much (if not most) of their time interacting with people – both in the community as well as in their workplace.
This training program aims to change that orientation. Based on the careful study of work done by trainers and researchers in the field of criminal justice over the past several years, the skills necessary for successfully interacting and communicating with people – both on and off the job - have been identified and can be taught using the methods outlined in this book.
